Tag Archives: Wireless

WiFi interruption on Tuesday March 10, 2019 from 3:55 to 4:25 PM

On Tuesday March 10, 2020 at 3:55 PM some of the Wireless Access Points all over the campus failed-over to a secondary wireless controller. This caused interruption for the WiFi service in multiple buildings that lasted up to 30 minutes. … Continue reading

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Intermittent WiFi access on Thursday, November 15, 2018 at 3:10 PM

At approximately 3:10 PM today, Thursday, Nov. 15, 2018, we became aware of an issue with the Ryerson Wireless Network which has some users experiencing difficulty obtaining a connection and/or logging in. Network Engineering is currently investigating the issue with … Continue reading

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Intermittent WiFi access on Wednesday September 26, 2018 from 9:45 to 10 :20 AM

On Wednesday, September 26, 2018 at 9:45 AM, CCS received reports about intermittent WiFi access. Problem was traced to two of the WiFi controllers that had to be rebooted.  Services resumed at 10:20 AM. We apologize for the inconvenience this outage … Continue reading

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Wireless authentication failure on Tuesday September 4, 2018 at 7:50 AM

On Tuesday September 4, 2018 at 7:50 AM, CCS monitoring systems indicated there is a very large number of wireless devices failing to authenticate. Network Services team is investigating the issue. Update 3:35 PM: Despite working with our wireless vendor … Continue reading

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Eduroam WiFi outage on Friday February 16, 2018 at 9:30 AM

On Friday February 16, 2018 at 9:30 AM, a network outage was reported accessing the Eduroam WiFi. Network Services team is investigating the problem. Update: – The issue was resolved at 10:45 AM We apologize for the inconvenience this outage has … Continue reading

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WiFi outage at YDI and TRSM on Monday February 5, 2018 at 9:00 AM

On Monday February 5, 2018, at 9:00 AM the wireless connectivity at YDI & TRSM was intermittent. Network services staff moved the wireless access points to a backup wireless controller and services were resumed at 9:25 AM. We apologize for the inconvenience … Continue reading

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Wireless outage on Wednesday October 11, 2017 from 3:15 AM to 7:40 AM

On Wednesday October 11, 2017, at 3:15 AM the wireless authentication servers stopped processing new authentication requests. This prevented users from accessing the WiFi networks. The Network Services team restarted the servers and services resumed at 7:40 AM. We apologize … Continue reading

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WiFi interruption on Tuesday July 18, 2017 from 5 AM to 9 AM

On Tuesday July 18, 2017 at 5:00 AM, many wireless access points in the East side of the campus went offline. This had little to no impact on WiFi access as there were many other wireless access points in these … Continue reading

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Wireless outage on Friday April 7, 2017 from 12:14 to 12:19 PM

On Friday April 7, 2017 at 12:14 PM, a configuration error caused a reboot to the wireless controllers. All WiFi communications ceased. Services resumed at 12:19 PM. We apologize for the inconvenience this outage caused. -Computing and Communications Services

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Wireless outage on Sunday, January 29, 2017 from 11:00 AM to 12:25 PM

An issue with a wireless controller not being able to pass user authentication requests to the authentication servers caused a wireless outage in the following locations:  SLC, POD and KHW.  The outage was reported at approximately 11:00 AM and was resolved … Continue reading

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