Tag Archives: network

Network outage on Thursday November 25, 2021 at 9:50 AM

On Thursday November 25, 2021 at 9:50 AM CCS received alerts about failure to connect to Internet resources. The CCS network and IT-security teams are investigating the issue. Update: 10:15 AM Outage traced back to external Internet servers responsible for … Continue reading

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Internet access interruption on May 8, 2020 from 8:00 AM to 12:00 PM

On Friday May 8, 2020, CCS received concerns about users on Bell network having intermittent access to Ryerson’s resources such as my, CAS, eHR & RAMSS. Network services team implemented a workaround at 12:00 PM to route Bell’s traffic through … Continue reading

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Datacentre outage on Wednesday April 29 between 9:03 to 9:14

On Wednesday April 29, 2020 the data centre firewall appliance lost connectivity to the network. This may have prevented access to the servers inside the data centre during that time. The firewall vendor has been contacted to find the root … Continue reading

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Network outage at Pitman Hall on Friday January 11, 2019

On Friday January 11, 2019 at 8:30 AM, CCS received an alert about network outage at Pitman Hall building. Network Services team had to reboot the network switch servicing this building and service resumed at 10:15. We apologize for the inconvenience … Continue reading

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Intermittent network connectivity at SCC building on Thursday October 25, 2018

On Thursday October 18, 2018 at 9:50 AM, CCS monitoring systems indicated there is an issue causing intermittent network connectivity to SCC building. The issue with wired and wireless network connectivity was resolved and services were resumed at 11:10 AM. We … Continue reading

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Network outage at BTS building on Sunday October 14, 2018 from 8:00 AM to 5:00 PM

On Sunday October 14, 2018 at 2:45 PM, CCS received reports that the network is not fully functional at BTS building after an overnight power outage. The network switch servicing that area was rebooted and services resumed at 5:00 PM … Continue reading

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Intermittent network access for the Ryerson’s residence at Jarvis St.

On Thursday September 20, 2018, CCS received reports about intermittent network connectivity from Ryerson’s new residence on Jarvis St. to the main campus. The problem has been traced to the large amount of traffic originating from a small set of … Continue reading

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Intermittent network connectivity at 415 Yonge building on Tuesday September 18, 2018

On Tuesday September 18, 2018 at 4:55 PM, CCS monitoring systems indicated there is intermittent network connectivity to 415 Yonge building due to overheating. Network Services staff are investigating the issue. We apologize for the inconvenience this outage has caused. -Computing … Continue reading

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Network outage at KHW LAB on Tuesday September 18, 2019

On Tuesday September 18, 2018 at 4:19 AM, CCS received an alert about network outage at KHW LABs. Network Services team is investigating the issue Update: The network switch that is servicing KHW LABs had to be rebooted. Services resumed … Continue reading

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Intermittent network connectivity to 415 Yonge on Wednesday August 29

On Wednesday August 29, 2018 at 2:45 PM, CCS monitoring systems indicated there is intermittent network connectivity to 415 Yonge building due to overheating. Network Services staff are investigating the issue. We apologize for the inconvenience this outage has caused. -Computing … Continue reading

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