Category Archives: network

Network outage at the library on Friday November 19, 2021 at 4:00AM

On Friday November 19, 2021 at 4:00 AM CCS noticed that the network switch servicing the library has failed. Staff will be on-site to replace the defective equipment. Update at 8:00 PM The network switches have been replaced and services … Continue reading

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Intermittent Internet access on July 20, 2020 at 11:00 AM

On Monday July 20, 2020, at 11:0 AM CCS received concerns about users having intermittent access to Ryerson’s resources such as VPN and DE website. Network services & IT security team are investigating the issue. Update at 13:45 PM: IT … Continue reading

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Partial network outage in College Park: May 31, 2019

Around 3:10 am two fibre data links experienced problems. The link that connects the main campus to TRS failed and the link to College Park (CPK) partially failed. There was no impact in TRS because Ryerson has another fibre link … Continue reading

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Network outage at Pitman Hall on Friday January 11, 2019

On Friday January 11, 2019 at 8:30 AM, CCS received an alert about network outage at Pitman Hall building. Network Services team had to reboot the network switch servicing this building and service resumed at 10:15. We apologize for the inconvenience … Continue reading

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Intermittent WIFI issues – Tuesday, November 20, 2018

The Ryerson Network team is aware of an ongoing issue with the Ryerson Wireless Network.  Some users are  experiencing difficulty obtaining a connection and/or logging in. Network Engineering is currently investigating the issue with the vendor to resolve the issue. … Continue reading

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Intermittent WiFi access on Wednesday November 14, 2018 10:30 AM

At approximately 10:30 AM today, Wednesday Nov. 14, 2018, we became aware of an issue with the Ryerson Wireless Network which has some users experiencing difficulty obtaining a connection and/or logging in. Network Engineering is currently investigating the issue with … Continue reading

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Intermittent network connectivity at SCC building on Thursday October 25, 2018

On Thursday October 18, 2018 at 9:50 AM, CCS monitoring systems indicated there is an issue causing intermittent network connectivity to SCC building. The issue with wired and wireless network connectivity was resolved and services were resumed at 11:10 AM. We … Continue reading

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Network outage at BTS building on Sunday October 14, 2018 from 8:00 AM to 5:00 PM

On Sunday October 14, 2018 at 2:45 PM, CCS received reports that the network is not fully functional at BTS building after an overnight power outage. The network switch servicing that area was rebooted and services resumed at 5:00 PM … Continue reading

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Intermittent network access for the Ryerson’s residence at Jarvis St.

On Thursday September 20, 2018, CCS received reports about intermittent network connectivity from Ryerson’s new residence on Jarvis St. to the main campus. The problem has been traced to the large amount of traffic originating from a small set of … Continue reading

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Intermittent network connectivity at 415 Yonge building on Tuesday September 18, 2018

On Tuesday September 18, 2018 at 4:55 PM, CCS monitoring systems indicated there is intermittent network connectivity to 415 Yonge building due to overheating. Network Services staff are investigating the issue. We apologize for the inconvenience this outage has caused. -Computing … Continue reading

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