Category Archives: Mail

Gmail Service Issue July 1st – July 4th, 2020

From July 1st to July 4th, 2020, Google has experienced an issue where a small number of promotional emails and spam were incorrectly delivered to users’ primary inboxes. During that time, scans to filter malware and the most egregious spam … Continue reading

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Ryerson Gmail Service Delay on Wed. April 8th, 2020

On Wed., April 8th, 2020 starting at approximately 11:00 AM emails to Ryerson GMail users are delayed. This service disruption only applies to Ryerson GMail and does not impact the other Ryerson Google Services such as Google Drive, Google Calendar … Continue reading

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Email delivery delays – Friday, November 30, 2018

On Friday, Nov. 30,  2018 starting at approximately 9:30 AM there have been reports of delays in email deliveries. CCS is investigating the issue and will provide an update as soon as possible. Update 2:30 PM: The issue was discovered … Continue reading

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D2L Brightspace – Issue with email – Friday, January 26, 2017

On Friday, January 26, 2018 starting at approximately 9:30 a.m. emails sent from D2L Brightspace were not being delivered at Ryerson. This has been reported to D2L, and they have acknowledged that there was an issue with their email server earlier today. D2L … Continue reading

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Ryerson Gmail Service interruption on Friday, Nov. 17, 2017

On Friday, Nov. 17, 2017 starting at approximately 10:00 AM emails to Ryerson GMail users were not delivered. This service disruption only applies to Ryerson GMail and does not impact the other Ryerson Google Services such as Google Drive, Google … Continue reading

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Malicious “Open in Docs” email

Many of you have received an email saying someone has shared a document with you.  However, the email is to another email address, hhhhhhhhhhhhhhhh@mailinator.com.   These emails are malicious and designed to gain access to your address book among other … Continue reading

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Email delivery delays on Monday Oct. 3, 2016

On Monday, Oct. 3, 2016, CCS noticed that emails were delayed for up to 25 minutes since about 7:00 am.  Mitigation steps were taken at 11:04 am and the service has returned to normal. CCS is investigating the issue. Update: … Continue reading

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Email delivery delays on Friday Sep. 30, 2016

Due to a very high volume of mail there were significant delays in delivering mail with reports of email taking two hours to be delivered. We expect the backlog to clear this evening and apologize for the problems these delays … Continue reading

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Intermittent delayed delivery of some email: Monday, August 8, 2016 8:00 AM

There are intermittent email delays of up to several hours for some email arriving at Ryerson on August 7 and 8, 2016.   We are investigating the root cause. Update 10:40 AM: The problem appears to have started on Saturday, August 6, at … Continue reading

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Intermittent Delayed Delivery of Some EMails: Friday, July 29, 2016 8:00 AM – Tuesday Aug. 2, 2016 11:00 PM

There were intermittent email delays for some emails coming to Ryerson starting at around 8:00 AM, July 29.  The issue was resolved at around 11:00 PM, Aug. 2.  and Email is being delivered without a delay.  We are investigating the … Continue reading

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