Categories
Archives
-
Recent Alerts
- Network outage at SMH building on June 10, 2022
- D2L Impacting Event Notification – Brightspace: April 29, 2022 12:22 PM – 12:47 PM
- Phones Jabber client outage on Wednesday March 30, 2022 at 8:00 AM
- Printing intermittent connectivity issues: Thursday, February 24, 2022 at 2:05 PM
- Phones Jabber client outage on Friday February 18, 2022 at 6:00 AM
Author Archives: Casey Carvalho
D2L Impacting Event Notification – Brightspace: April 29, 2022 12:22 PM – 12:47 PM
The D2L team has advised that on Friday, April 29, 2022 starting at 12:22PM to 12:47PM (ET) some users might have experienced a performance issue with D2L Brightspace where D2L Brightspace might be loading slowly. The D2L technical teams have resolved … Continue reading
Posted in All Categories
Comments Off on D2L Impacting Event Notification – Brightspace: April 29, 2022 12:22 PM – 12:47 PM
Printing intermittent connectivity issues: Thursday, February 24, 2022 at 2:05 PM
Intermittent connectivity issues to the Microsoft Azure Portal are affecting printing services which rely on that connectivity to use the Universal Printing driver. The problem started around 2:05 PM today, Thursday, February 24. Microsoft is working on a resolution. UPDATE: … Continue reading
Posted in All Categories
Comments Off on Printing intermittent connectivity issues: Thursday, February 24, 2022 at 2:05 PM
eHR outage on Saturday, Nov. 27 00:41 AM – 11:45 AM
On Saturday, November 27, 2021 a scheduled Operating System patching process caused the eHR database to become unavailable between 00:41 AM to 11:45 AM. We are still troubleshooting the root cause. UPDATE: The database server rebooted unexpectedly. We are troubleshooting … Continue reading
Posted in All Categories, eHR
Comments Off on eHR outage on Saturday, Nov. 27 00:41 AM – 11:45 AM
VAPPS service disruption: Tuesday, November 2, 2021
As of approximately 7:30 PM on Tuesday Nov. 2 the VAPPS services are unavailable. The problem was discovered during morning checks and CCS technicians have identified it as a communication issue between two of the servers, which is preventing users … Continue reading
Posted in All Categories
Comments Off on VAPPS service disruption: Tuesday, November 2, 2021
Printing problem: Friday, Sept. 17, 2021
CCS has received reports of users not being able to print to network printers. After troubleshooting and researching the cause of the problem, it is determined that the September Microsoft Windows security updates have caused an issue with network printing … Continue reading
Posted in All Categories
Comments Off on Printing problem: Friday, Sept. 17, 2021
RUFIS outage on Friday, August 13, 2021 from 00:03 AM to 9:40 AM
On Friday August 13, 2021 an access outage to RUFIS occurred between 00:03 AM to 9:40 AM. The problem was traced to a failed automatic update. We apologize for any inconvenience this may have caused. -Computing and Communications Services
Posted in All Categories, RUFIS
Comments Off on RUFIS outage on Friday, August 13, 2021 from 00:03 AM to 9:40 AM
Departmental shares slow response: April 05, 10:00 AM – April 06, 12:34 PM
Starting on Wednesday, April 05, 2021 at 10:00 AM, the departmental shares access experienced performance issues due the implementation and migration to a new backup solution. The migration was suspended today, Thursday, April 06 at 12:34 PM and will be … Continue reading
Posted in All Categories
Comments Off on Departmental shares slow response: April 05, 10:00 AM – April 06, 12:34 PM
Autodesk software service disruption: Wednesday, August 12, 2020
We have been made aware that a renewed AutoCAD software license is only valid for the most recent AutoCAD software version from the vendor. However, as we are running an older version, the new license is preventing access to the still … Continue reading
Posted in All Categories
Comments Off on Autodesk software service disruption: Wednesday, August 12, 2020
VAPPS service disruption: Thursday, July 2, 2020
As of approximately 2:45 PM on Thursday July 2, 2020 the VAPPS services are experiencing a performance degradation due to a server issue. We are currently working on the problem. Update: 2020-07-03: Full service was restored at 6:20 am after … Continue reading
Posted in All Categories
Comments Off on VAPPS service disruption: Thursday, July 2, 2020
ColdFusion applications service outage on January 19, 2020
On Sunday, January 19, at approximately 4 PM, the Cold Fusion database server ran out of resources, causing an outage of the Cold Fusion applications. Services were recovered around 9:30 PM. Technicians are investigating the root cause of the problem. … Continue reading
Posted in All Categories
Comments Off on ColdFusion applications service outage on January 19, 2020