Phones Jabber client outage on Friday February 18, 2022 at 6:00 AM

On Friday February 18, 2021 at 6:15 AM, an attempt to upgrade the phone system software failed. This is currently affecting the soft- phone Jabber clients and call centres agents.

The vendor is troubleshooting the issue

Update at 4:00 PM

The problems with the Jabber soft-phones have been resolved and services resumed. The Jabber client may need to be reset to reconnect again

We apologize for any inconvenience this may have caused.

-Computing and Communications Services

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