RU-VPN2 Sign On Script Error for Windows users on Friday – May 21st, 2021

On Friday May 21st, 2021, we received a few reports where users were getting “Script Error” when signing on to RU-VPN2 via CAS (Central Authentication Services) from Windows. After investigation, we found that this is due to the internal browser that RU-VPN2 Windows client uses may not be compatible with the script that the recently upgraded CAS runs. CCS technical team is continuing to work to resolve the issue.

Please note that this does not impact existing RU-VPN2 sessions. This also does not impact Mac Users. After getting the “Script Error”, Windows users can either click Yes or No to continue to sign on to CAS to use RU-VPN2.

Update – May 21st, 2021 2:20 PM – The issue has been fixed.

We apologize for any inconvenience this may have caused.

-Computing and Communications Services

About Hongbo HE

Director, Application Services Computing and Communications Services Ryerson University
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