On Tuesday September 4, 2018 at 7:50 AM, CCS monitoring systems indicated there is a very large number of wireless devices failing to authenticate. Network Services team is investigating the issue.
Update 3:35 PM: Despite working with our wireless vendor we have not been able to isolate the problem beyond the fact that the login process is not working. As a temporary solution we are working towards making available a separate wireless network called RU-Wireless. Please use it once it becomes available until we resolve the problem with RU-Secure.
Update @ 11:20 AM, Wed, Sept. 5: The RU-Secure network is available and we are monitoring it closely. Once RU-Secure has shown to be fully stable, the temporary RU-Wireless network will be turned off. At that time, please use RU-Secure. The problem was traced to how our wireless system was communicating with the servers it uses to validate usernames and passwords.
Update @ 12:58 AM, Wed, Sept. 5: The RU-Wireless temporary network has been shut down. Please connect to RU-Secure. If you have never successfully connected to RU-Secure please see our online instructions.
We apologize for the problems this outage has caused.
-Computing and Communications Services